{"id":7183,"date":"2020-05-19T08:00:02","date_gmt":"2020-05-19T12:00:02","guid":{"rendered":"https:\/\/www.cabinsofthesmokymountains.com\/blog\/?p=7183"},"modified":"2020-07-11T18:47:52","modified_gmt":"2020-07-11T22:47:52","slug":"important-updates-related-to-covid-19","status":"publish","type":"post","link":"https:\/\/www.cabinsofthesmokymountains.com\/blog\/smoky-mountains\/important-updates-related-to-covid-19\/","title":{"rendered":"Important Updates Related to COVID-19"},"content":{"rendered":"<h4><strong>For Guests Checking-In<\/strong><\/h4>\n<p>We at Gatlinburg Falls Resort \/ Venture Resorts care about the health and safety of our guests and our staff.\u00a0 To help you have a safe vacation, we want you to know that we\u2019ve implemented the following changes in response to the COVID-19 pandemic.<\/p>\n<ol>\n<li><strong>Virtual Check-in: <\/strong>We are closing our offices and providing a virtual check-in for all guests.\u00a0 To check-in, <a href=\"\/reservation\/\"><strong>visit this page<\/strong><\/a><\/li>\n<\/ol>\n<ol start=\"2\">\n<li><strong>Additional Cabin Cleaning: <\/strong>Our staff has implemented additional cabin cleaning using chlorine-based disinfectants and are cleaning every surface.\u00a0 Both our cleaners and housekeeping inspection team will wipe down surfaces.<\/li>\n<\/ol>\n<ol start=\"3\">\n<li><strong>Updated Cancellation Policy: <\/strong>Guests who have stays booked in March and April can cancel their stay and receive a lodging credit that can be used any time in the next 12 months.<\/li>\n<\/ol>\n<p>Your health and well-being are our highest priority and we truly appreciate the trust that you place in us.<\/p>\n<p>If you have any questions please contact us at <a href=\"mailto:guestcare@gatlinburgfallsresort.com\">guestcare@gatlinburgfallsresort.com<\/a>.<\/p>\n<p><strong><span style=\"color: #ff0000;\">UPDATE &#8211; July 10, 2020<\/span><\/strong><\/p>\n<p><strong><span style=\"color: #ff0000;\"><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;[repost] Pigeon Forge officially re-opens on May 1st, as the Tennessee quarantine order expires April 30. Some restaurants and businesses have reopened already, while others plan a gradual phasing-in during May, and other venues remain closed until at least a June review. No word from Gatlinburg yet. The national park is working on a phased re-opening, but NO announcement of dates yet. State parks have already begun to re-open. Stay tuned!&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:769,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:3,&quot;12&quot;:0}\">Sevier County. including Gatlinburg and Pigeon Forge, has declared a mandatory mask-wearing rule from July 10 through August 3, which is a 25-day period. Masks are available for sale at a low price in case you forget yours. For details see <a href=\"https:\/\/www.wate.com\/health\/coronavirus\/planning-a-vacation-to-pigeon-forge-or-gatlinburg-what-you-need-to-know-about-wearing-a-mask\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">this story<\/a>. <\/span><\/span><\/strong><\/p>\n<p><strong><span style=\"color: #ff0000;\"><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;[repost] Pigeon Forge officially re-opens on May 1st, as the Tennessee quarantine order expires April 30. Some restaurants and businesses have reopened already, while others plan a gradual phasing-in during May, and other venues remain closed until at least a June review. No word from Gatlinburg yet. The national park is working on a phased re-opening, but NO announcement of dates yet. State parks have already begun to re-open. Stay tuned!&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:769,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:3,&quot;12&quot;:0}\">Everywhere in the Smokies is pretty much open now, with many visitors. Many attractions and businesses have already had mask protocols in place &#8211; at least with staff wearing masks for visitor safety, and appreciating the return favor. With lots of visitors, things seem to be running pretty smoothly throughout the area.<\/span><\/span> <\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>For Guests Checking-In We at Gatlinburg Falls Resort \/ Venture Resorts care about the health and safety of our guests and our staff.\u00a0 To help you have a safe vacation, we want you to know that we\u2019ve implemented the following changes in response to the COVID-19 pandemic. Virtual Check-in: We are closing our offices and&#8230;  <a class=\"excerpt-read-more\" href=\"https:\/\/www.cabinsofthesmokymountains.com\/blog\/smoky-mountains\/important-updates-related-to-covid-19\/\" title=\"Read Important Updates Related to COVID-19\">Read more &raquo;<\/a><\/p>\n","protected":false},"author":10,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Important COVID-19 Updates and Related Information<\/title>\n<meta name=\"description\" content=\"We&#039;re taking extra health measures during the COVID-19 event, using our Virtual Check-In, and with policies in place for re-scheduling and booking...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cabinsofthesmokymountains.com\/blog\/smoky-mountains\/important-updates-related-to-covid-19\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Important COVID-19 Updates and Related Information\" \/>\n<meta property=\"og:description\" content=\"We&#039;re taking extra health measures during the COVID-19 event, using our Virtual Check-In, and with policies in place for re-scheduling and booking...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.cabinsofthesmokymountains.com\/blog\/smoky-mountains\/important-updates-related-to-covid-19\/\" \/>\n<meta property=\"og:site_name\" content=\"Gatlinburg \/ Pigeon Forge Events - 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