Cherokee Ridge

4.0

the mattress on the main level was a foam piece that slid off the sides. the floor was dirty when w

It was a nice cabin. Just needed a few things here and there. It wasn't bad, just wasn't as good as it could've been. Just needs a little more attention on living conveniences, bedding, and a real good cleaning.

Thank you for the Review! Thomas -Venture Resorts

Submitted on Sep 20, 2026 through Airbnb

5.0

Negative: The TV down stairs keep going out not working and the video game didn't work

We apologize for the inconvenience with the TV and video game. We'll have a technician look into it. Thank you for sharing your feedback. Madison, Venture Smoky Mountains

Submitted on Feb 26, 2026 through Booking.com

4.0

The cabin was beautiful and just perfect for my group (Me 54, Mom 82, nephew 15, newphew’s friend 17). We loved the ease of finding the cabin, the 3 separate floors, the teen space in the basement, the separate heating/cooling units for the floors, the hot tub, the fireplace, the 4 tvs, the 2 decks, and the 3 separate bathrooms. We did have a few issues that were all addressed quickly, which I greatly appreciated. We couldn’t get the door to unlock upon arrival (the controlling unit inside had been unplugged), the internet was not working (had been unplugged and the cable wouldn’t stay screwed into the wall), no blankets for the pull-out sofa or the beds, and no shower curtain in the master bath. Fortunately, everything was taken care of within 24 hours. Tristan, the maintenance manager solved all the problems (BIG thank you to him). I appreciated the start up supplies in the cabin. We didn’t run out of anything. My only critique is there needs to be a rug inside the door to dry your feet on (it was raining when we arrived and we got the tile floor wet and dirty. The next morning I had to clean the floor with damp paper towels) and also the carpet is quite dirty from use and needs to be cleaned or replaced. As an aside, the cabin beside ours was rented to a lot of 20 year olds. They threw a HUGE party on Sat. night and had 20-30 people over. Lots of cars including in my parking spot, loud music, lots of drinking, cursing, yelling, and noise till midnight. Annoying!

Thank you for your detailed review. We're glad you enjoyed the cabin's features. We apologize for the initial issues and are grateful for your patience. It's great to hear that Tristan's prompt assistance was crucial. We'll address your suggestions about the rug and carpet. Regarding the party, we're sorry for the disturbance and will look into better neighborly policies. Thank you for staying with us and we hope to have another opportunity to rent to you in the future, where we are confident we can provide you a better rental experience. Madison, Venture Smoky Mountains

Submitted on Nov 13, 2025 through VRBO