Mountain Top

4.0

our stay was ok at sevierville tn

The cabin was very average. When we arrived the code they gave us didn’t work and we did what they said over the phone but they never came out. We ended up getting in another way after trying for a long time!One shower didn’t have hot water and the shower head leaked really bad and the drain is half clogged. Another shower drain leaked through the floor down into the kitchen. One bathroom handle is wore out and barely opens the door. The games in the basement, there wasn’t any ping pong net so we bought one for it, no chalk for the pool sticks, the foosball table is broke. The dishwasher doesn’t clean properly. On the positive side it was fairly clean and the pictures are accurate. It has a charcoal grill outside. Bring your own charcoal. We also got to see a bear below the back porch! It also has very nice sunset views since this is all the way on top of the mountain.

We regret to hear that you had a disappointing experience during your stay. As the property managers, we strive to provide a comfortable and enjoyable experience for all our guests. We will address the issues you have raised, such as the non-functioning door code, malfunctioning shower, and broken games, to ensure they are promptly resolved. Your feedback is valuable, and we appreciate you taking the time to share it. We hope you were still able to appreciate the scenic views and natural surroundings during your stay. Please accept our sincere apologies for the inconvenience, and we hope you will consider staying with us again in the future. Madison, Venture Smoky Mountains

Submitted on Aug 12, 2025 through VRBO

5.0

It was great. Cabin was nice.

Hi Jeanie! I'm glad to hear that you enjoyed your stay and found the cabin to be nice. Feedback like yours helps us continue providing a great experience for our guests. We appreciate you taking the time to share your thoughts. We hope you'll consider staying with us again in the future. Madison, Venture Resorts

Submitted on Jul 21, 2025 through VRBO